Monday, February 23, 2015

Cross Functional Teams (CFT)


These teams help break down turf protection. However, they need to be carefully managed. Just including people from many departments does not automatically make a CFT more effective. Too much information can just confuse everybody. Clarity of goals and top management support as well as recognition and rewards are critical to the process. Managing cross-functional teams is one of the challenges of new product development. Yet, how members from different functional areas come together, interact, and arrive at consensus, is a poorly understood process.

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