Building relationships, lifetime relationships if possible, through good communications provides the right environment for creativity.
Reducing conflict improves creativity. Innovators are good negotiators because of their ability to invent a variety of alternative ways of handling the problem. Conflict is reduced by the ability to invent variety of alternative ways of handling the problem. A good tool to reduce conflict is Edward De Bono’s ADI. Take any conflict situation and do a ADI which is mapping the situation.
A Areas of Agreement
D Areas of Disagreement
I Areas of Irrelevance
It is often found that the two parties agree on 95% of the points. All heated arguments and conflict may be about 3% of the points while 2% may be irrelevant.
Creativity helps teams to cope with change. They are able to use change not as a threat but as an opportunity and a challenge to improve their problem solving abilities.
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