Saturday, September 29, 2012

The Question (5Ws/1H) Technique


The Who-What-Where-When-Why-How questions or 5Ws/1H, aid in expanding your view of a problem or opportunity, to try to make sure that all related aspects have been considered. By going through several cycles of the 5Ws/1H, alternatives related to the problem or opportunity can be explored exhaustively. This technique is one of the most useful of all creativity techniques because it can be used after each phase of the development cycle. By asking the 5Ws questions you have greater assurance that you are covering the full set of alternatives to be considered. The response to the H (How?) question provides approaches to implementing the ideas you have generated with the Ws. The answer to the H question should be a resource budget covering the 6Ms: Men, Materials, Machines, Methods, Market and Money. Procedure for use: 1. Develop a question for each of the Ws and the H. 2. Develop responses to each of your questions. 3. Evaluate alternative approaches suggested by your responses to your questions. When an improved approach results, determine its cost-effectiveness; and change the problem solution accordingly.

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