Tuesday, March 20, 2012

How to Deal with Threats and Conflicts

Sometimes, the words of the other person immediately switch on the ‘danger button.’ The fight or flight response is triggered by verbal, tonal, non-verbal cues. If you intend building a long-term relationship with the person, imagine pouring soothing oil on the troubled waters. Through verbal cues, inject soothing, peaceful and supportive words into the field. Then soothe yourself, telling yourself that the negative field will not harm you up to a point. Go with the person’s ideas while soothing yourself. Springboard, Ping Pong and make yourself totally ‘available’ to the person.

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