Finalise the problem statement

It is critical to ensure that the problem statement is 1) Core, to the business goals of the organization. 2) It is clearly defined and is truly the problem and not just a symptom. 3) That top management is involved in the problem statement process and approves it formally in its final state. When many commando teams are planning to pursue a single problem the leaders have to support, nurture, mentor, and reward. Without this clarity and whole hearted support, the initiative will falter. It sometimes happen that junior commando teams choose the problem statement and arrive at solutions. When this is presented to the top management, they receive feedback that the management considers this a problem not worth solving. All the effort is wasted and people dismiss the process as something that does not work in our old fashioned organization.